Bendigo Bank needed an online learning management system to teach staff how to navigate and use their updated app. It needed to span across different roles in the business to ensure relevance, and allow them to engage with the app without access to their own phone.
Our online course developers created a course that included an app simulation, where learners could practice navigating through the app by interacting with screen shots. This allowed the feel of using the app on their phone, and gave them an opportunity to practice skills through scenarios. We set the module up to be relevant to three different roles, by asking the learner to choose their role at the beginning and branching to role specific scenarios during learning checks.