Our expansion into the USA and China creates an exciting time for us too, as we attract additional talent to support our plans in those regions.
This means it’s as good a time as ever to get involved with eCreators with anything from LMS, content or custom training.
So where do you start?
You might be in the position where you have great ideas, great content and amazing ambition. You are ready to get started on your journey but you don’t have the experience or the team to help you create your vision.
This is why it’s good to have experts on your side working with you to support your journey and have your back. With over 10 years of experiences in the field and one of the worlds largest Moodle Partners, eCreators have been entrusted to take care of organisations just like yours.
This article will outline how you can get in contact with us, as well as the in-depth process once you have!
Let’s get you started on the 5 step process to getting started with eCreators.
So the first step is to get in contact with us, you can do that by phone, email or simply clicking here! We pride ourselves on always being contactable, with 24/7 support and a team of experts to answer any of your questions. We provide both technical and pedagogical support.
Once you’ve gotten in contact you’ll get introduced to one of our experts who will be your consistent point of contact throughout the whole process. The first conversation will be all about your needs and how eCreators can help. Every one of our staff has amazing product knowledge and through this meeting, we will begin to form a solution for your learning challenges and begin to plan your learning environment.
Once we have an in-depth understanding of your needs we will take you through a live demonstration of how our product can help. This can be in person or through a webinar. Our Customer Education Team will guide you through the details and answer your curliest questions! You’ll also go away with your very own branded demo LMS for you to play around with.
We will then craft a proposal for our services to suit your requirements, which will include what technology we think will best fit your needs, how long it will take, as well as accurate costing. This will be tailored to help you provide your business with the information it needs to decide if we’re the right partner.
4. Team Q&A
Any questions you have about our proposal can be answered in this team Q&A. You will be joined by our experts, who can answer any technical, creative or business questions you have surrounding our services. At eCreators we pride ourselves on finding solutions, so you can be sure that any need will be seen to, and a final proposal can be delivered after this meeting.
With the final Statement of Work created and signed you’ll begin your life as an eCreators customer! Our customer service doesn’t end here, we are always available for any questions you may have. We will also provide you with regular updates on your project and the exciting things happening at eCreators, and give you access to our Customer Education Team to support your ongoing journey with eCreators.
If you have any questions about our services, products or processes don’t hesitate to get in contact! We are always available and happy to help.
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